mandali4d Privacy Policy: How We Handle Your Account Data
This page explains exactly how mandali4d collects, stores, and uses the data tied to your account — from login details to transaction records associated with DANA, OVO, and GoPay. Every practice described here applies to your account on mandali4d, subject to local law and eligible regions.
Account data clarity
DANA, OVO, GoPay context
Your rights, plainly stated
No data sold to third parties
POLICY SCOPE DETAILS
What This Policy Covers and Why It Applies to You
When you create an account on mandali4d, we collect the details you submit — your name, contact address, and the payment method you choose to use, which may include DANA, OVO, or GoPay. We also gather technical data generated by your device and browser session, such as IP address, session timestamps, and page interaction logs. This data is used strictly to operate your account, process transactions, and respond to support requests you raise with us. We do not sell your personal data to advertising networks or unrelated third parties. Where we share data with service partners — such as payment processors handling your DANA or OVO transactions — we do so only to the extent necessary to complete the service you requested. Those partners are bound by their own data agreements. Data retention follows a schedule based on account status and applicable local regulation. Where local law in Indonesia requires a specific retention period, we apply that period. When your account is closed, we retain only the data we are legally required to hold, and no more. The current state of your stored data is accessible after login through your account dashboard.
DANA
Transaction records linked to your DANA wallet are held for the period required by applicable local regulation and are accessible via your account dashboard after login.
OVO
OVO payment data processed through your account is shared only with the OVO payment processor to complete your requested transaction, and is not used for any other purpose.
GoPay
GoPay transfers recorded on your account appear in your transaction history. We retain these records in line with the retention rules described in this policy.
INSIDE VERSUS OUTSIDE
Where This Policy Applies and Where It Does Not
Not every data interaction on your device falls under this policy. Understanding what is inside and outside our responsibility helps you make informed choices about how you interact with mandali4d and any linked services.
Account access and login
All data you submit during account creation, login, and session activity on mandali4d falls directly within this policy. This includes credentials, device identifiers, and the session logs generated each time you open the platform.
Transactions and wallet records
Deposits and withdrawals processed via DANA, OVO, or GoPay are recorded in your account transaction history and covered by this policy. The payment processors themselves operate under their own privacy terms, which we do not control.
Site content and game sessions
Your game session activity — including the titles you open and the duration of each session — is logged for account integrity and support purposes. This data stays within your account record and is not shared with game studios for marketing use.
Third-party links and external services
If you follow a link from mandali4d to an external website or service, that destination operates under its own privacy terms. We have no visibility into or responsibility for data collected outside our own platform.
YOUR ACCOUNT CHOICES
Practical Actions Available to You Under This Policy
Your account on mandali4d gives you several practical ways to act on your data rights. You can review the personal details we hold by logging in and navigating to your account profile — the fields shown there reflect what we have on file. If any detail is incorrect, you can update it directly through the same screen; for fields that are locked after verification, raise a correction request through our support channel and we will review it. If you want to know specifically what data we hold beyond your profile fields — for example, session logs or transaction records — contact us through the support path listed on this page. We will respond with the relevant information within the timeframe set by applicable local regulation. Where local law in Indonesia grants you the right to request deletion, you may raise that request through the same contact path; we will confirm what can be removed and what must be retained under legal obligation.
Review your records
Log in and open your account profile to see the personal details we hold. Transaction history is available in the wallet section of your dashboard, showing all DANA, OVO, and GoPay activity on your account.
Correct account details
Editable fields in your profile can be updated directly after login. For locked fields — such as those verified at registration — submit a correction request through our support channel with the details you want changed.
Ask about your data
To request a summary of the data we hold on your account beyond what is visible in the dashboard, contact us via the support path on this page. We respond within the period required by applicable local regulation.
Request removal where permitted
Where Indonesian law grants a deletion right, you may raise that request through our support channel. We will confirm which data can be removed and which must be retained under our legal obligations, then act accordingly.
REACH OUR PRIVACY TEAM
How to Contact Us About This Policy
If you have a question about how we handle your personal data — or you want to exercise any of the rights described on this page — the paths below connect you directly to the team that manages privacy requests for mandali4d. Use the channel that suits you; every route reaches the same team.
Live chat support
Open the live chat widget on mandali4d after login and describe your privacy question or request. The support team will direct it to the correct handler and confirm the next step with you.
Account help form
From your logged-in account dashboard, use the help or contact form to submit a formal data request. Include your registered contact detail and a short description of what you need; we will respond within the regulatory timeframe.
Email contact
For written privacy requests, send your query to the support address shown in your account settings page after login. State your account identifier and the specific data action you are requesting so we can handle it without delay.
HOW WE PROTECT DATA
Our Approach to Data Handling and Account Security
mandali4d applies standard technical measures to protect the personal data held in your account. Access to stored account records is restricted internally, and data exchanged between your device and our platform uses encrypted connections. We review these measures as part of ongoing platform maintenance.
Cookie and session data
We use session cookies to keep your account active while you are logged in and to remember display preferences. These cookies do not contain your payment credentials and are cleared when your session ends or when you log out manually.
Account security practices
Passwords are stored in a hashed format; we do not hold plain-text credentials. If you suspect unauthorised access to your account, use the password reset path on the login screen immediately and then contact support to flag the event.
Data retention rules
We keep account data for as long as your account is active and for any additional period required by Indonesian regulation. When retention is no longer required, we delete or anonymise the data. Your account dashboard shows the current status of your stored records after login.
Policy changes and notification
When we update this policy, the revised version is published at mandali4d/privacy-policy/ with the updated date shown at the top of the page. Continued use of your account after a change is posted means you have seen the update; check this page periodically to stay current.
PRIVACY QUESTIONS ANSWERED
Common Questions About Your Data and This Policy
These questions reflect what account holders ask most often about how mandali4d handles personal data, what rights apply, and how to take action. If your question is not answered here, contact us through the support paths listed on this page.
What personal data does mandali4d collect when I open an account?
We collect the details you submit at registration — name, contact address, and chosen payment method — plus technical data your device generates during sessions, such as IP address and login timestamps. This is the data used to operate your account and respond to any support request you raise.
Is my DANA, OVO, or GoPay payment data shared with anyone?
Payment data is shared only with the processor needed to complete your transaction — for example, the DANA or OVO service handling your deposit or withdrawal. That data is not used for advertising or sold to unrelated parties. Each processor operates under its own privacy terms alongside ours.
How can I see what data mandali4d holds on my account?
Log in and open your account profile to review the personal details on file. Your transaction history — including DANA, OVO, and GoPay records — is visible in the wallet section. For data not shown in the dashboard, submit a request through the support channel listed on this page.
Can I ask mandali4d to delete my account data?
Where Indonesian law grants a deletion right, you can raise a request through our support channel after login. We will confirm which data can be removed and which must be retained under legal obligation, and we will complete the action within the timeframe set by applicable local regulation.
Does mandali4d use cookies, and can I control them?
We use session cookies to keep your account active and to hold display preferences during your visit. These cookies do not store payment credentials. You can manage cookie behaviour through your browser settings; blocking session cookies may affect how your account functions on the platform.
How will I know if this privacy policy changes?
When the policy is updated, the new version is published at mandali4d/privacy-policy/ with the date of change shown at the top. Check this page periodically, especially after account-related notifications. Continued use of your account after a revision is posted means you have seen the updated terms.