Mobile / Live
These terms set out what you agree to when you open and use your mandali4d account — covering account access, wallet transactions through DANA, OVO, and GoPay, site content, and the conditions under which our service is available to you. Availability depends on local law and is accessible only where local law permits.
By opening an account on mandali4d, you confirm that you have read, understood, and accepted these terms in full. They apply to every session you start, every transaction you initiate through DANA, OVO, or GoPay, and every piece of content you access through our lobby — including slots, live casino tables, crash games, and the sportsbook. These terms are written for Indonesia-eligible regions; if local law in your area restricts access to online gaming services, these terms and our service do not extend to you. We may update these terms when our service changes — for example, when new payment conditions apply to DANA or OVO transfers, when new game content is added to the lobby, or when account verification requirements are revised. The version shown in your account dashboard at the time of any session is the version in effect. Continued use of the account after an update means you accept the revised terms. If you do not accept a change, you may close your account by contacting our support team. We do not apply retroactive terms to transactions already completed and recorded in your wallet history.
Not every action on mandali4d is governed by the same rule set. These terms draw a clear boundary between what we control directly and what involves third-party services or external laws. Understanding the scope prevents confusion when you raise a question or request a correction.
Login credentials, session management, and account-level security are fully within these terms. Any changes to your registered details — email address, linked wallet, or verification documents — must follow the steps shown in your account settings page.
Deposits and withdrawals processed through DANA, OVO, or GoPay are governed by these terms up to the point the transaction leaves our platform. Once funds are in your e-wallet, the terms of that wallet provider apply. We record every transaction in your account history.
Game content supplied by studios in our lobby — including titles from Pragmatic Play, PG Soft, and Habanero — is subject to those studios' own content rules alongside ours. We make game availability visible in the lobby; we do not alter game mechanics or prize structures.
External links, payment processor interfaces, and identity verification services operated outside mandali4d are not covered by these terms. We are not responsible for the policies or conduct of those services. Check their own published terms before proceeding with any third-party step.
These terms are not one-sided. You have specific, actionable rights within your mandali4d account — and we have built the account dashboard to make most of them accessible without needing to contact support. Your transaction history is stored and visible from the wallet tab in your account; every DANA, OVO, and GoPay movement is listed with a timestamp and reference number. If you believe a record is incorrect, raise it directly through the support channel within 30 days of the transaction date. For account-detail corrections — such as updating the mobile number linked to your GoPay wallet — the process is available under account settings, and any change triggers a verification step to protect your access. If you have a question about how a specific term applies to your situation, you can submit it in writing through our contact form, and we will respond to the address on your account.
Open the wallet tab in your account dashboard to see a full list of transactions — each entry shows the payment method used (DANA, OVO, or GoPay), the amount, and the processing reference number.
Name, contact number, or linked wallet changes are handled in account settings. Each correction goes through a verification step before it is saved, so your access stays protected throughout the process.
If a term is unclear, submit your question through our contact form. We respond to the email address registered on your account. Responses address the specific clause you have cited, not a generic policy summary.
You may ask us to close your account at any time by contacting support. Pending transactions recorded in your wallet history will be processed according to their original terms before closure is finalised.
If you need to clarify a term, dispute a transaction record, or request an account change, these are the paths to reach us. Include your account reference number and the specific section of these terms you are asking about so we can respond with the right detail rather than a general reply.
Submit a written query through the contact form linked from your account dashboard. Attach any transaction reference numbers relevant to your question for a faster, more precise reply.
For account-level questions — including wallet verification or GoPay linking — the live chat option is available from your account page. Start a session while you have the relevant account screen open.
Send detailed policy or transaction questions to the support email address shown in your account settings. Write from the address registered on your account so we can verify identity before discussing account details.
Your account data — registration details, session records, and transaction history — is held according to these terms and the privacy conditions linked from your account dashboard. We do not sell your data to third parties. Cookies are used to maintain your session and remember your lobby preferences; you can manage cookie settings from the footer of any page. Account security is your shared responsibility: we apply verification steps on sensitive changes, and you are responsible for keeping your login credentials private. Transaction records are retained for the period required to resolve any dispute you raise within the 30-day window described in the rights section above.
We keep transaction records for the period needed to resolve disputes raised through your account. After that period, data is reduced to aggregate form. The current retention policy is stated in the privacy notice linked from your account dashboard.
Cookies on mandali4d keep your session active and remember lobby preferences like your last game category. They do not track you across other websites. Adjust or withdraw consent from the cookie settings panel in the site footer.
Any change to a linked DANA, OVO, or GoPay wallet triggers a verification check before it takes effect. This protects your wallet from unauthorised changes. If you did not initiate a verification request, contact support immediately.
When these terms are updated, a notice appears in your account dashboard at next login. The date of the latest revision is shown at the top of the terms page so you always know which version is active for your current session.
These answers address the questions we receive most often about how these terms work in practice — covering account access, wallet rules, data handling, and how to raise a dispute.
Yes. Every deposit and withdrawal you make through DANA, OVO, or GoPay on mandali4d is governed by these terms up to the point the funds leave our platform. After that, your e-wallet provider's own terms apply. Your account wallet tab records both sides of the transaction.
The active version is always the one shown in your account dashboard at the start of your session. We display the revision date at the top of the terms page. If we have updated the terms since your last visit, a notice appears in the dashboard so you can review changes before continuing.
Yes. Open the wallet tab in your account, locate the transaction by its reference number, and submit a dispute through the contact form or live chat within 30 days of the transaction date. Include the reference number and a description of what you believe is incorrect.
When you request account closure, your transaction records are retained for the period needed to resolve any open disputes. After that period, data is reduced to aggregate form. The specific retention timeline is stated in the privacy notice linked from your account dashboard.
Access to mandali4d and these terms applies where local law permits. If online gaming services are restricted in your area under local law, these terms and our service do not extend to you. We do not make eligibility determinations on your behalf — check your local regulations.
Go to account settings and select the detail you want to change — such as your linked GoPay wallet or registered contact number. Each change triggers a verification step before it is saved. If you cannot complete the verification step, contact support through live chat or the email address in your account settings.